Freshdesk

With the Freshdesk app, you can do everything you need to make customers happy on-the-go. You can work on your tickets, make and receive calls from customers and monitor Twitter streams, right from your phone.

<b>STAY ON TOP OF YOUR TICKETS</b>

Get notified when you receive new tickets and responses, status updates and more wherever you are. Edit properties, respond to customers with canned responses and add notes on-the-move.

<b>ALL YOU NEED TO KNOW ABOUT CUSTOMERS</b>

Everything you need to know about your customers - from their addresses, phone numbers, custom fields and recent tickets - is just a tap away.

<b>MAKE AND RECEIVE CALLS FROM ANYWHERE</b>

Pick calls from customers, transfer them to your colleagues, convert them to tickets and even listen to your past calls with phone channel support.

<b>AND MORE</b>

See when someone else is responding to the same ticket as you are, share tickets with any other app on your phone, and do a lot more.

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